How We Can Help

You can talk with us about any extra help you need with your learning if you are:

  • Aged between 16 and 25
  • think or know that you have a special education needs or a disability.

We can talk with you about:

Learning and Education

Staying Healthy and Well

Feeling included in your Community

Becoming an Independent Adult

How we might talk:

Face to Face

This could be at your home, at your school or college, at our work address (The Willows Family hub) or somewhere else that you’d like to meet.

On the Phone

Call 01344 354011 (If we don’t answer, we would love you to leave us a message with your name and phone number).

By Email

You can get in touch with us by sending an email to

Please know that:

We are impartial which means we won’t take sides.

What we talk about is confidential, which means we won’t tell anyone that you are talking with us or what you have said, unless you say that we can or if we think that you might not be safe.

Who you will talk to:

It is most likely that you will talk to Karen Shore, our Child and Young Person’s case worker.

This video is of Karen introducing herself:

You can read about Karen here:

Bracknell Forest IASS Karen Profile

You can find information about some of the things we can help with in our Easy Read Factsheets.