About IASS

IASS stands for Information Advice and Support service. Bracknell Forest IAS service provides free, impartial and confidential information, advice and support to children and young people with special educational needs / disability and their parents in a confidential setting so that they can make informed decisions.


We provide information in different ways, including on this website, see our resources, easy read resources and legislation and guidance pages. We provide information on a range of topics such as:

– Support for children and young people with SEND at early years setting, schools and colleges
– Education, Health and Care (EHC) plans
– EHC needs assessments
– Annual reviews of EHC plans
– Moving to Bracknell Forest with an EHC plan
– Exclusions
– Home to school Transport
– Supporting medical difficulties in school
– Social care assessments
– Considering a change of school
– Making a complaint
– Making an appeal

If you cannot find the information you are looking for or would like to talk it through, please get in touch.


Sometimes reading through information is not enough. You may want help to direct you to the relevant information, to make sense of it and to apply it to your own situation. You may just want to talk through your concerns with someone and have someone listen carefully to you and explain your options.

We call this advice and we offer this through email, on the telephone or face to face.


You may want someone to support you on a one-to-one basis, if your case is more complicated, or if you find it difficult to communicate for example. Bracknell Forest IASS may be able to provide one-to-one support to help you to express your views on paper or in meetings with schools, the local authority or if you are appealing a local authority decision.

Our aim is to empower you, with the relevant information and advice, to be fully involved in decisions about your education or your child’s education.

An Introduction to the Information, Advice & Support Service

IASS Video for Parents

IASS Video for Children & Young People