Privacy Policy
This privacy policy sets out how Bracknell Forest IASS uses and protects any data that you provide Bracknell Forest IASS when you use this website.
Bracknell Forest IASS is committed to ensuring that your privacy is protected. Providing personal data to us is voluntary, but should you provide certain data by which you can be identified when using this website or our service, then you can be assured that it will only be used in accordance with this privacy statement.
Bracknell Forest IASS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was effective from 6th March 2020 and was last updated in April 2026.
How we collect data from you
We may collect data about you from several different sources including our website, telephone and email enquiries, referrals, events, exhibitions and other legitimate business activities.
What data we collect
We may collect the following information:
• Name of parent/carer and or child/young person
• Contact information including email address, telephone number and address.
• We may collect other relevant data to carry out legitimate business activities.
• We may collect any other details you provide through forms on our website.
How your data is used
We use the data that we collect from you to provide our services to you. We may also use your data for one or more of the following purposes:
• To provide information to you that you request from us relating to our services.
• To provide information to you relating to other services that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
• To inform you of any changes to our website or services.
• If you have previously used a service from us, we may provide to you details of other services that you may be interested in.
How we use cookies and similar technologies
Cookies are small files that are placed on your computer when you visit websites. We may use cookies or other identifiers on our website, in our emails and other technologies. We use these technologies for legitimate business activities such as analytics to improve our website and advertising to promote our products & services. Cookies do not collect any personal data and you cannot be identified by them. You can control cookies through your browser settings and other tools.
How you can access or delete your data
You have the right to access any information we hold on you. To request access and deletion of your data we have collected simply contact us on 01344 354011 or email us SEND.support@bracknell-forest.gov.uk
How you can opt out
Communications
• To opt out of any other communications you receive from us please email us on iass@bracknell-forest.gov.uk
Internet Based Advertising
• You may opt out of seeing interest-based ads from us on your desktop browser and/or mobile web browser by visiting the DAA at http://www.aboutads.info/choices/or by visiting the Network Advertising Initiative (“NAI”) at http://www.networkadvertising.org/choices/.
• You may opt out of seeing interest-based ads from us in Apps by downloading the DAA’s AppChoices application, which is available at http://www.aboutads.info/appchoices.
External Links
Our website may include links to external websites. Where we provide a link to an external website our Privacy Policy does not apply to that website.
How to lodge a complaint
If you wish to lodge a complaint on how we have handled your personal data, please email us at iass@bracknell-forest.gov.uk and your complaint will be investigated.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can contact the Information Commissioner’s Office https://ico.org.uk/
Contact Us
If you have any questions regarding our Privacy Policy please email us on iass@bracknell-forest.gov.uk or write to us at IASS, Bracknell Forest Council, The Rowans and The Scycamores Family Hub, Pond Moor Road, Bracknell, Berkshire, RG12 7JZ.